Frequently Asked Questions
Everything you need to know about your performance gear.
How do I determine the right size for my athletic wear?
We provide a comprehensive size guide on each product page. Since our gear is designed for a high-performance fit, we recommend measuring your chest, waist, and hips to ensure the best compression and mobility.
What is your return policy for worn sports gear?
For hygiene and safety reasons, we only accept returns on items that are unworn, unwashed, and have the original tags attached within 30 days of purchase. Defective items are covered under our quality guarantee.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout if you need your gear ready for an upcoming race or event.
Do you offer international shipping?
Yes, SATISFY ships worldwide. International delivery times vary by location, typically ranging from 7 to 14 business days. Please note that custom duties may apply depending on your country.
How should I care for my technical fabrics?
To maintain the integrity of moisture-wicking and compression fabrics, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid fabric softeners and bleach.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.